A pick-up agent will come and collect the package. We won’t be able to proceed with your order if we receive the order in any other packaging.
We have a courier service that will facilitate your return procedure which is chargeable. Once we receive your email request for exchange, we will send you an email stating all the details and charges of the return. Refund amount won’t include shipping charges.
Since we are a made to order brand, we take 7-10 days to dispatch your order since the day of order confirmation.